First Tease. Then Deliver.

When music/tech icon Imogen Heap, planned the announcement and pre-sale of her 2018 MYCELIA World Tour, she yearned for a direct way to communicate with her most engaged fans.

After a short teasing period, Imogen announced her tour via Messenger, which resulted in an unbelievable 53.8% of fans clicking through to the ticket pre-sale in the first 24 hours - and yes, we checked for errors! :)


Step 1: Audience Growth
In the initial kick-off, Imogen drove sign ups to her Messenger by announcing via Facebook her new direct-to- fan channel as the place to get the latest news, upcoming gigs and music firsthand.


Step 2 Tour Announcement (The Campaign)
True to her word, a week after opening Messenger to her fans, Imogen announced the first tour stops, schedules and pre-order links for each city. The response by her massively engaged audience within the first 24 hours, even left the team at Sendmate speechless and marks the perfect start to Imogen’s Mycelia campaign.

About Sendmate
Sendmate is a messenger marketing tool often referred to as the “MailChimp for Messenger”, allowing Facebook page owners - like artists, athletes and brands - to reach their fans directly on Facebook Messenger.

We're currently working with +400 artists, including Imogen Heap, Petit Biscuit, Parov Stelar, The Sherlocks, William Fitzsimmons and many more.

Their results are extremely promising, with Open Rates averaging at 95.7% and Click Rates at 21.5% (Stats: Sendmate, May 2018).

Sendmate - Reach your fans. Every time.
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